24-hour storage-area security
Security systems protect item-storage areas continuously, day and night.
Security information
Caring for items from handover to redemption
See how storage areas are protected and what to check on the pawn ticket before handing over an item. Ask the branch first if you have a concern about a particular piece.
Money OK staff and working areas
Humidity-controlled storage
Storage areas control humidity to help care for items while they remain with a branch.
Intrusion protection and restricted access
Storage areas use intrusion protection and restricted access. Technical details that could weaken security are not published.
Before handover
Make sure the ticket matches the item
The pawn ticket is the central record for the transaction. If the description, weight, serial or another important detail does not match, ask the staff member before deciding.
- Read the item description and check that it matches what you hand over
- Check the amount, interest rate and dates before signing
- Keep the original ticket and use its number when contacting the branch
- Ask the branch about any special handling relevant to an unusual item
Need to confirm a branch procedure?
Call the relevant branch any day between 8:00 AM and 6:00 PM.
