01
Bring identification and the item
Customers must be at least 15. Bring your original Thai ID and the item. If you use other identification, call to confirm the requirements before visiting. Ask first before moving a large or specialist item too.
How it works
Know the process before you decide
Bring the right identification, have the item inspected, read every figure on the ticket and decide only when you are comfortable. Some details may vary by item and branch.
02
Have the item inspected at a branch
Staff check the relevant details, such as type, weight, model, condition or operation. Appraisal is free. Photos can support a preliminary enquiry, but the final amount requires an in-person inspection.
03
Read the figures before deciding
Review the amount, interest rate, dates and item description on the ticket. Proceed only if you agree, then receive payment by the method the branch confirms.
04
Keep the ticket and contact the issuing branch
The pawn ticket is the main record for renewal or redemption. Keep the original and ask the issuing branch to confirm status, amount, dates and documents before travelling.
Before signing
Check that the ticket matches what was agreed
If a field is unclear or a detail does not match, ask before deciding. Do not treat a website calculator as a substitute for the figures on your ticket.
See the rate structure
The fields on a pawn ticket
A typical ticket has eight main fields — read the left column top to bottom, then the right.
- Pawner’s full name
- Item description: type and features
- Amount advanced (principal)
- Date of pawn
- Ticket number
- Weight, or a relevant serial number
- Monthly interest rate
- Due date, and the issuing branch’s name and contact (gold-edged field)
Check every field against what was agreed before signing. Ask about any blank or unreadable field.
Three things to bring to a branch
- Original Thai ID — call the branch first if you use other identification
- The actual item to be inspected
- Supporting papers, certificate, box or original accessories, if you have them
Customers must be at least 15. For a large or specialist item, call the branch before transporting it.
Every day, 8:00 AM–6:00 PM
Choose a branch and call before travelling
For a large or specialist item, or an existing ticket, speaking with the relevant branch helps you prepare before making the trip.
MONEY OK / GUIDES
Answers for your first visit
Branch services · 3 min
Your first pawnshop visit: what to bring and what to check
A practical checklist for a first visit to Money OK: documents, appraisal, interest, your ticket and collecting your item.
Read more Branch services · 3 minFive-month pawn tickets: renewal, principal payments and redemption
Understand what a five-month Money OK ticket means and how renewal differs from reducing principal or collecting your item.
Read more Branch services · 3 minPawn interest and principal: what are you actually paying?
A THB 10,000 example, the two-tier monthly rate and why an interest payment does not reduce principal.
Read more